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Our Athabasca Shop is open by appointment ONLY. Please book your appointments a minimum of 24 hours in advance. Click here to book your appointment now!

Holiday Exchange Policy

Hey babes! It's that time of year where we know you're shopping for gifts for your loved ones! 

We have extended our exchange policy until January 11, 2021 for those who are purchasing gifts for someone! You will need the gift receipt in order to be eligible for an exchange for store credit, which can be requested at checkout under the "Order Special Instructions" section. All exchanges must be returned unworn and unwashed, free of stains or odours, with the tags still attached. 

** Certain items are non-returnable and non-exchangeable due to hygienic reasons. These items include earrings and undergarments, including thong bodysuits **

Please note: We are not responsible for the cost of return shipping. 

For all orders that are not Christmas gifts, our regular Exchange Policy still applies. 

If you need to return an item for store credit or have any further questions, please email us at heygirl@ellesclosetboutique.ca!