Orders are processed and shipped within 3-5 business days after your order is placed. We ship Tuesday - Friday.

We ship all orders through Canada Post. Below are the shipping options we offer at checkout:
  • Canada : $10.00 flat rate
  • United States of America : $15.00 flat rate

International customers are responsible for customs expenses.

All orders above $150.00 after tax will qualify for free shipping


Package Says Delivered But I Can't Find It?

For missing packages please contact your local post office with your tracking number. Elle's Closet is not responsible for any lost merchandise. However, we advise you to reach out to our customer service team, they will do everything possible to assist with the recovery of your package!

My Package Was Stolen, What Should I Do?

We recommend contacting your local authorities immediately. Elle's Closet is not responsible for stolen packages.


Elle's Closet is committed to processing orders promptly and we do our best to ship in-stock items within 5-7 business days after an order is placed within Canada, depending on inventory location. U.S orders will take an additional 4-12 business days for delivery based on location.

The Black Friday rush + other sales may delay this process as we do our best to fulfill higher order volumes. Unfortunately, due to the unusually high volume of orders during the holidays, we are unable to combine customer orders at this time. Please contact us at with any questions concerning your order!